Refund Policy

Due to the unique nature of customized t-shirts, all sales are final, and we do not offer refunds or exchanges once an order has been placed. Each product is created specifically based on customer specifications, making it non-returnable.

​

However, if your order arrives with fabric damage or defective printing caused by our drop shipping partner, a replacement may be issued at their discretion. Customers must report any such issues within 3 days of receiving the product, along with clear photographic evidence. By placing an order, you acknowledge and accept this Refund Policy.

A Refund Policy serves as a legally binding agreement between a business and its customers, outlining the terms for refunds or replacements. For an online business selling customized t-shirts, this policy is essential in setting clear expectations and protecting against potential disputes. Since each product is created uniquely per customer request, refunds are generally not offered.

However, to comply with consumer protection laws and build trust, businesses may provide replacements for items that arrive with fabric defects or printing errors caused during production. By establishing a clear Refund Policy, businesses can ensure transparency, minimize legal risks, and create a fair resolution process for customers who experience issues with their order. It is advisable to review local laws to ensure compliance with jurisdiction-specific regulations.

A Refund Policy should clearly define the terms under which a customer can request a refund or replacement. It should specify the timeframe within which requests must be made, such as within 3 days of receiving the product. Additionally, the policy must outline whether refunds will be full or partial, depending on the nature of the issue.

For a customized t-shirt business, the conditions for refunds should be explicitly stated—typically, refunds are not available due to the personalized nature of the product. However, if the t-shirt arrives damaged or with a printing defect, a replacement may be provided instead. Setting clear guidelines helps avoid disputes, ensures transparency, and aligns with consumer protection laws.